Troubleshooting / Technical Help
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How do I report an offensive word or definition?
While we do use a third-party dictionary for our definitions, we are able to edit any offensive definitions you may find. Please send us a s...
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Why is my leaderboard location different from where I really am?
Your leaderboard location is determined by your internet IP address. If you live near a state or country line, it may show you in a state th...
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Why did a word not swipe on my first attempt?
Typically this happens if a word was entered incorrectly. Either the letters were swiped out of order or a letter didn't quite connect. If y...
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Required Update
Players are required to update to the latest version of the game starting November 20th. The updates fix bugs. You should keep all of your p...
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