Troubleshooting / Technical Help
How do I report an offensive word or definition?
While we do use a third-party dictionary for our definitions, we are able to edit any offensive definitions you may find. Please send us a s...
Why is my leaderboard location different from where I really am?
Your leaderboard location is determined by your internet IP address. If you live near a state or country line, it may show you in a state th...
Why did a word not swipe on my first attempt?
Typically this happens if a word was entered incorrectly. Either the letters were swiped out of order or a letter didn't quite connect. If y...
Players are required to update to the latest version of the game starting November 20th. This update fixes some bugs. You should keep all of...
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