How do I report an offensive word or definition?

While we do use a third-party dictionary for our definitions, we are able to edit any offensive definitions you may find. Please send us a s...

Why is my leaderboard location different from where I really am?

Your leaderboard location is determined by your internet IP address. If you live near a state or country line, it may show you in a state th...

Why did a word not swipe on my first attempt?

Typically this happens if a word was entered incorrectly. Either the letters were swiped out of order or a letter didn't quite connect. If y...

Required Update - Android / Google

To ensure you have the smoothest gaming experience possible, it's required to update to the latest version of the game. This update not only...

Mise à jour requise - iOS - Apple

Pour garantir que vous ayez la meilleure expérience de jeu possible, il est nécessaire de mettre à jour vers la dernière version du jeu. Cet...

Required Update- Amazon / Kindle

To ensure the smoothest gaming experience possible, you have to update to the latest version of the game. This update not only fixes any iss...

Est-il possible de changer l'emplacement d'un bouton d'indice ?

Nous travaillons toujours pour améliorer le jeu. Dans les mises à jour précédentes, nous avons mis à jour...

I didn't receive coins for my bonus word.

Coins are awarded for bonus words the first time you play a level only. If you're not getting coins for bonus words on a level, it usually ...

Why doesn't my finished puzzle move forward?

This sometimes occurs when new players accidentally skip a tutorial. It's important to learn about challenge words in the game. Challenge wo...

Why is the game telling me to update, but no update is available in the App Store or Play Store?

New updates are rolled out to the app stores slowly, so if you are playing on multiple devices, it is possible the update has reached one de...

Why can't I access the store?

We're very sorry to hear you are having trouble accessing the store for coins, hints, or daily rewarded ads.Our first suggestion is to reboo...

Modifications apportées aux appareils compatibles sur Android – décembre 2024

À partir de début décembre, Wordscapes ne sera plus disponible sur certains appareils plus anciens jusqu'à nouvel ordre. Ce changement a ét...

Pourquoi mon jeu est-il différent ?

Nous sommes ravis d'annoncer une nouvelle mise à jour de Wordscapes ! Cette mise à jour sera progressivement déployée auprès de tous les jo...

Pourquoi dois-je mettre à jour ?

Il vous sera peut-être demandé de mettre à jour Wordscapes vers la dernière version. Cela nous permet de garantir le bon fonctionnement du ...