Can I get a refund for an accidental purchase?

We understand that sometimes purchases can occur accidentally, and we apologize for any inconvenience this may have caused.It's important to...

What is the Piggy Bank and how does it work?

The coins collected by the Piggy Bank are extra coins you can purchase if you wish. These coins are separate from your normal coin balance, ...

How can I turn off in-app purchases?

In-app purchases are not necessary for playing Wordscapes, although they may enhance the experience.  To learn how to disable in-a...

What is Direct Pay?

What is Direct Pay?Direct Pay is a new, optional way to purchase items in the in-game store for players using Android or Apple devices locat...

Benefits of Purchasing Through Direct Pay

What benefits do I get if I use Direct Pay?When Direct Pay is on, eligible Coin offers include extra Coins! You’ll see the bonus clearly mar...

What payment methods can I use with Direct Pay?

What payment methods can I use with Direct Pay?You can pay using credit cards, Apple Pay (iOS), or Google/Samsung Wallet (Android).What if m...

I don’t see Direct Pay — why?

Direct Pay is only available in the U.S. If it’s outside the US — or if you’re on an Amazon device — Direct Pay won’t appear.If you thi...