Can I get a refund for an accidental purchase?

We understand that sometimes purchases can occur accidentally, and we apologize for any inconvenience this may have caused.It's important to...

What do I do if I see an ad without an X or skip button?

Ad videos that show between puzzles should always be skippable after 5 seconds. This is usually done via an X or >> appearing in the u...

What can I do if I lost my progress and can't restore it?

If you changed to a new device or had to reset your device, first make sure you have connected to the App Store or Facebook in the settings ...

How do I clear blocks?

You can clear blocks by completing any horizontal or vertical rows. Below is the tutorial at the beginning of the game if you would like to...

How do I delete my account data?

Account deletion is only available on iOS devices Your account data, along with all of your game progress, can be deleted by following ...

¿Por qué me aparece este mensaje de "Restricción de edad"?

Varios estados de EE. UU. (a partir del 1 de enero de 2026 (para Texas) / 7 de mayo de 2026 (Utah) / 1 de julio de 2026 (Louisiana)) han pro...