Ads and Ad-Related Issues
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How can I remove ads?
We are now giving you MORE options to remove ads!Ad removal offers may vary. Some provide temporary Ad Removal lasting a set number of days,...
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Why can’t I skip this ad?
Ads should never play for the full 30 seconds between puzzles – they should always be skippable after a few seconds.If you are having a prob...
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Why did I receive an inappropriate or political ad? How can I report this?
We’re very sorry that you received an inappropriate or political ad. We work hard to block all ads of this nature, including political ads, ...
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Why does an ad ignore my volume settings?
This should not be the case. If you have experienced this issue, please send us a support ticket message within the settings of the app. Thi...
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