We understand that sometimes purchases can occur accidentally, and we apologize for any inconvenience this may have caused.

It's important to note that all purchases made on Wordscapes are processed directly through Apple and Google, depending on your device's platform. As such, refund requests should be initiated through their respective support channels.

Here's how you can request a refund:

For purchases made on an iOS device (iPhone, iPad):

1. Open the email receipt you received from Apple for the purchase.

2. Tap on "Report a Problem" next to the purchase you wish to refund.

3. Follow the on-screen instructions to submit your refund request directly to Apple.

For purchases made on an Android device:

1. Visit the Google Play Store.

2. Go to "Account" and then "Order History."

3. Find the purchase you want to refund and select "Request a refund."

4. Follow the on-screen instructions to submit your refund request directly to Google.

Please keep in mind that refund policies may vary depending on your location and the specific circumstances of the purchase. For more information, we recommend reviewing Apple's and Google's refund policies.

Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding.