Can I get a refund for an accidental purchase?

We understand that sometimes purchases can occur accidentally, and we apologize for any inconvenience this may have caused.It's important to...

What do I do if I see an ad without an X or skip button?

Ad videos that show between puzzles should always be skippable after 5 seconds. This is usually done via an X or >> appearing in the u...

Why does an ad ignore my volume settings?

Sorry that you've had this issue. Ads should never ignore the volume settings of your device. If you are having a problem with a particular ...

How do I clear basic blocks?

Players can clear vertical and horzonal rows by completly filling a row of blocks. Below is a video showing the beginning turotial.

How do I make and use a bomb?

A player can make a bomb by completing 2 lines simultaniously in the game. Below is the video tutorial for bomb creation and use.

Where can I see the goals of a level?

Players can see the goals of a level at the start screen just before starting to play. Also, the goal is displayed in the upper-lefthand cor...

Can lines be made of different color blocks to clear?

Yes, players can use any combimation of colors to clear a row.

How do players make and use rockets?

Completing 3 lines simultaneously on a puzzle will give you a rocket. Rockets can be placed directly on the board from the tray.  ...

How do I break crates in the puzzle?

Players can break crates in the game by clearing rows next to them. You can also make lines with the crates to help clear difficult areas. C...

How do I use the hammer power?

Players can use the hammer power to remove an obstacle by dragging it from the hammer icon below the block tray onto the playfield.

How do I use the Hook ad Anchor powers?

Players can use the Hook power to clear horizonal rows in the game. Anchors can be used to clear vertical rows.  You can drag them...

How do I explode and clear a Power Box?

Players can clear Power Boxes in the game by clearing rows next to them. You can also make lines with the crates to help clear difficult are...