Can I get a refund for an accidental purchase?

You can request a refund by using the link provided at the bottom of the email receipt you received from either Apple (iPhone/iPad) or Googl...

Can I turn off the sound effects?

You can adjust the sounds in the settings of the game. There will be a toggle for the sounds.

Can I transfer my progress to a new device?

You can transfer your account to a new device using a transfer code in the settings of the game. Click the gear icon in the upper right ha...

How often can I transfer progress between devices?

Progress can be transferred once a week.

What are the different modes in Bricks N Balls?

Bricks N Balls modesEndlessGravityClassic100 Ball

How do I change my username?

Players can touch the circular icon in the upper left corner of the main screen to edit their username.

How do I change my avatar?

Players can touch the circular icon in the upper left corner of the main screen to select a new avatar.

What do each of the power buttons do to the game board?

Below is a description of each power.Button 1 - Quake takes off 36% of all bricksButton 2 - Increases the number of balls in the gameButton ...

What is Classic Mode?

In Classic Mode you start with 5 balls and play through an endless wave of lines, each more difficult than the previous.

What is 100 Ball Mode?

Players get 100 balls and a randomly created level. Players try to destroy as many lines as possible and score as many points as possible on...

How do auxiliary powers work in each level?

Players can select auxiliary powers before starting a level. Multiple items can be used during a single level to make it easier. Below are d...

How do I delete my account?

Account deletion is only available on iOS devices!Your account (along with all game progress, data and unlocked content) can be deleted by f...

What happened to Golden Aim?

Good News! Golden Aim has returned to Bricks N Balls.You'll find it purchasable for rubies before the level begins. If you purchased Golden ...

What happened to Diamond Membership?

We are sorry to announce that the Diamond Membership in Bricks N Balls has come to an end. It was a difficult decision that we had to make, ...

What are rubies and how do I use them?

Rubies are the currency used in Bricks N Balls. You may win them, earn them by watching Reward Videos or purchase them in the Bricks N Balls...

What do the stars mean?

Stars represent how well you’ve played the game. You can earn 1, 2 or 3 stars during the game. The better you play the game, the more stars ...

What is the Piggy Bank?

As you play the game, the Bricks N Balls Piggy Bank will begin to fill up with rubies. When the Piggy Bank is full, or nearly full, you may ...

What is daily Check In?

Visit the daily Check-In for a freebie! Once per day, every day, you’ll be able to collect a freebie - usually rubies or a booster - with th...

What do all the icons/buttons on the opening screen represent?

Please refer to the graphic below for answers to what each icon means: A: CIRCLE ICON: This is your Player profile, where you can change you...

How do Tournaments work?

When there’s a tournament, you’re automatically placed into a group to compete with other players from different groups. The top players ear...

What do all the boosters do?

Players earn boosters as they progress through the levels. Here is a description of the boosters and the level at which they unlock, as they...

What is the Vault of Victory?

The Vault of Victory is a bar you fill that is found near the top of the screen. Once you’ve filled the bar, you win rewards.

What does Direct Control do?

Direct Control, found at the bottom left of the screen (icon shown below), allows you to aim the ball using a slider instead of your finger....