Can I get a refund for an accidental purchase?

You can request a refund by using the link provided at the bottom of the email receipt you received from either Apple (iPhone/iPad) or Googl...

What happened to Diamond Membership?

We are sorry to announce that the Diamond Membership in Bricks N Balls has come to an end. It was a difficult decision that we had to make, ...

What is the Piggy Bank?

As you play the game, the Bricks N Balls Piggy Bank will begin to fill up with rubies. When the Piggy Bank is full, or nearly full, you may ...

Where is the Ball Shop?

Visit the Shop and look for the Ball Tab to find an assortment of balls you can switch between while playing! There are a variety of colors,...

I paid for Ad Removal. Why am I still seeing ads?

The Remove Ads (30 days) purchase removes ad-interstitials (the ads that take up the entire screen), but it does not remove the banner ads, ...

Where is the Shop?

You'll find the Bricks N Balls Shop in the lower left corner of your main game screen:  Once you've opened up the Shop, you'll see both...

What are rubies and how do I use them?

Rubies are the currency used in Bricks N Balls. You may win them, earn them by watching Reward Videos or purchase them in the Bricks N Balls...

I don’t see the BnB Store — why?

The BnB Store is only available in the U.S. If it’s outside the US — or if you’re on an Amazon device — the BnB Store won’t appear.If y...

What payment methods can I use with the BnB Store?

What payment methods can I use with the BnB Store?You can pay using credit cards, Apple Pay (iOS), or Google/Samsung Wallet (Android).What i...

What is the BnB Store?

What is the BnB Store?The BnB Store provides a new, optional way to purchase items in the in-game store for players using iOS Apple devices ...

What does “BnB Store” mean?

The BnB Store is a new, secure way for iOS users located in the US to complete purchases directly with our product. You’ll still use your pr...

Is the BnB Store safe to use?

Absolutely. We use the same payment security standards trusted by major platforms worldwide. Your information and transactions are fully pro...

What if I have any issues with the BnB Store?

Our support team is here to help you directly with the BnB Store. You can contact us anytime through the in-game Customer Support section.