How can we help you?

Game Overview

What is Brilliance and how is it calculated?

What is the Leaderboard and how does it work?

What are the various hints and boosters and what do they do?

How do I use hints?

Is it possible to move the location of a help button?

What is Wordscapes Wildlife?

Heart Gems

Completing Activities and Animal Bonuses

What are Portrait Events?

What are Butterfly Events?

Where can I see my Portraits and Butterflies?

What are Wordscapes Tournaments?

What is the Team Tournament and how is it different from the regular Wordscapes Tournaments?

What are Crowns?

What are Wordscapes Teams?

How do I kick a player from a team?

How are team tournament prizes distributed?

What is my Player Profile and where can I find it?

Accessing Portrait Collections

Accessing Butterfly Habitats

Wordscapes Player Account-Restoring Policy

How do I sign in using my Google account to sync my progress?

How do I connect to Facebook to sync my progress?

Can I get a refund for an accidental purchase?

What is the Piggy Bank and how does it work?

How can I turn off in-app purchases?

How can I remove ads?

Why can’t I skip this ad?

Why did I receive an inappropriate or political ad? How can I report this?

How do I report an offensive word or definition?

Why is my leaderboard location different from where I really am?

Why did a word not swipe on my first attempt?

Join the Wordscapes Community on Social Media

How do I get help with purchases I've made from the Wordscapes/PeopleFun Merch Store?

What is WordscapesCon?

Known Issues

Why do I have to update?

Wordscapes 3.10.0 Update

What is the Wordscapes Ambassador Program?

What do Ambassadors do?

Can I become an Ambassador?